Policies

Flow IV is a Nevada-licensed mobile IV therapy service providing wellness-based intravenous hydration, vitamins, and nutrient infusions. Our services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. All IV infusions are administered by qualified, licensed medical professionals under the direction of a Nevada-licensed medical director.

Information on this website is provided for educational and informational purposes only and should not replace professional medical advice. Always consult your physician before beginning any IV therapy, supplement, or wellness program, especially if you have underlying health conditions, are pregnant, or take prescription medications.

If you experience a medical emergency, call 911 or go to your nearest emergency department immediately.

Flow IV respects and protects your privacy. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable Nevada state laws regarding patient confidentiality.

Information We Collect

We collect personal information such as your name, date of birth, contact details, health history, and payment information through intake forms, online scheduling, or during treatments.

How We Use and Protect Your Information

Your information is used solely to provide medical and wellness services, schedule appointments, process payments, and communicate with you about your care. All medical records are stored securely and accessible only to authorized healthcare personnel.

We will never sell or share your information with third parties except as required by law or with your written consent.

For questions or to request a copy of your records, please contact us at info@flowivlv.com.

Once treatment begins, all sales are final.

• 24+ hours notice: Cancellations receive full credit toward future services.
• Within 2 hours of appointment: A $100 mobile service fee will be charged.
• No-show: Failure to be available when our team arrives results in a $100 fee.

By using Flow IV services, you acknowledge and agree to the following:

• All treatments are administered by licensed healthcare professionals.
• Completion of the health intake form is required before treatment.
• Results are not guaranteed and may vary by individual.
• Our services are non-emergency and should not replace emergency medical care.
• Mobile service is available within the Las Vegas Valley.
• Flow IV is not liable for indirect or consequential damages.